Digital Resume/CV
Jeffrey P Kontio Jr.
IT Manager – Department of Politics
Princeton University
Jeffrey.Kontio@gmail.com
609.759.1252
Linkedin.com/in/jeffreykontio
Experienced Higher Education IT Suport Professional, Accessibility Specialist, and Educational Technology Researcher with a BS in Business Computer Information Systems and an MAE in Educational Administration currently a Doctoral Candidate in Educational Technology Leadership.
Interests
Learning Management Systems
Hybrid Learning Environments
Instructor Training and Support
Research and Implementation Methods
Digital Accessibility & Universal Design
Curriculum Development & Instructional Design
Educational Technology IntegrationIT Accessibility & Compliance
Education
Doctor of Education (Ed.D.) in Educational Technology Leadership (Expected 2025)
Currently in the dissertation phase, focusing on Universal Design for Learning and inclusive education through emerging technologies. Dissertation: Shifting to a Culture of Digital Accessibility in Higher Education: A Proactive Framework for Instructional Design.
Northern Michigan University
Master of Arts in Educational Administration (2016)
Coursework focused on governance, management, organizational structure, human behavior, instructional supervision, leadership, curriculum development, and educational technologies.
Northern Michigan University
Bachelor of Science in Business: Computer Information Systems (2009)
Coursework covered the application of computer theory to business applications, with a strong foundation in technical problem-solving and business systems analysis.
Work Experience
All In for Inclusive Education
2024 - Current (Contract - Instructional Content Developer and Digital Instructional Designer)
Assisted in the creation of an asynchronous professional development program known as “Reading Acceleration Professional Integrated Development (RAPID)” as part of a contract with NJDOE
Assisting in the creation of digital content for a hybrid professional development program known as “All-In for Inclusive Education” for school districts across the United States to provide professional development training on inclusive practices such as UDL, differentiation and accommodations.
2023 – Current (Part-time Lecturer)
Developing and teaching a course in IT and Web accessibility through the Rutgers School of Communication and Information
Leveraging inclusive and universal design aspects into the course’s hybrid delivery
2015 - Current (Technical Support Specialist/IT Manager)
Consult university faculty, researchers, staff and students on the availability and use of campus information technology
Resolve departmental and instructional needs using available IT resources and/or infrastructure
Administer, provide support and monitor the University’s administrative, academic and operational systems
Provide primary support for learning management systems such as Blackboard and Canvas
Assist with classroom AV support
2012 - 2015 (Executive Technician/HelpDesk Consultant)
2006 - 2009 (Student Assistant)
Provide technical assistance to computer and network systems
Answer questions, troubleshoot and resolve network access, network service, software, and hardware problems
Support printing, software installation, word processing, electronic mail, and operating systems for clients in person or via telephone
Provide primary support for learning management systems such as Blackboard and Moodle
Supervision of entry level through second level assistants
Publications
Kontio, J. (2025) From Reactive to Proactive: Leveraging Learning Management Systems for a More Accessible Learning Experience. Proceedings of the 2025 ACM SIGUCCS Annual Conference. https://doi.org/10.1145/3675229.3712524
Kontio, J., & Radtke, P. (2019). An A11y-ance: Approaches for Transferring Expertise to Build Accessibility Liaisons in the Campus Community. Proceedings of the 2019 ACM SIGUCCS Annual Conference, 82–85. https://doi.org/10.1145/3347709.3347797
Speaking Engagements
Kontio, J. (2025). Title TBD. ICON Day 2025, University of Iowa
Kontio, J. (2025). Designing Inclusive Hybrid STEM Learning: AI-Powered Tools for Accessibility. 2025 Capital PKAL Regional Network Meeting. New Jersey City University.
Kontio, J. (2025). From Reactive to Proactive: Leveraging Learning Management Systems for a More Accessible Learning Experience. ACM SIGUCCS 2025 Annual Conference.
Kontio, J. (2025b). The Role of Community in Service Dog Training: A Community of Practice Approach. ACM SIGUCCS 2025 Annual Conference.
Kontio, J. (2025). Empowering Your Classroom with Accessible Digital Content. 2025 NJCU Educational Technology Leadership Spring Webinar Series.
Kontio, J. (2025). Empowering Your Classroom with Accessible Digital Content. 2025 NJCU Educational Technology Leadership Spring Webinar Series.
Kontio, J. (2024). AI in Education: Echoes of Past Innovations and the Path Forward. 2024 NJCU Educational Technology Leadership Spring Webinar Series.
Fricke, R., Hopkins, B., Hardy, N., & Kontio, J. (2023). Out in Tech: An Open Discussion About Inclusive Workspaces. 2023 ACM SIGUCCS Annual Conference.
Kontio, J., & Radtke, R. (2019). An A11Y-ance: Approaches for Transferring Expertise to Build Accessibility Liaisons in the Campus Community. ACM SIGUCCS 2019 Annual Conference.
Certificates
Apple Certified Support Professional 11
2021
Certified Professional in Accessibility Core Concepts (CPACC)
2018
Volunteer Experience
2017 – Current (Puppy Development)
Assist staff at The Seeing Eye breeding station in Chester, NJ with the adult dogs as well as newly born puppies on exercising and socializing.
Provide puppy sitting for members of the Middlesex County Puppy Raising club as well as raising puppies of my own provided by The Seeing Eye working on basic obedience, office and house manners, and outings to expose them to the outside world.
Technical Proficiencies
Learning Management Systems & Instructional Platforms: Blackboard, Canvas, Moodle, Google for Education
Content Creation & Educational Technology: Adobe Creative Cloud (Photoshop, Illustrator, Acrobat, Premiere, etc.), Panopto, Captivate, LinkedIn Learning
IT & Software: Microsoft Office 365, Apple & Microsoft Windows, Android, Dropbox
Web & Development: HTML, PHP, MySQL, Drupal, WordPress
Procurement & Administration: Software & Hardware Procurement, Listserv