Digital Resume/CV

Jeffrey P Kontio Jr.

IT Manager – Department of Politics

Princeton University

Jeffrey.Kontio@gmail.com

609.759.1252

Linkedin.com/in/jeffreykontio

Experienced Higher Education IT Suport Professional, Accessibility Specialist, and Educational Technology Researcher with a BS in Business Computer Information Systems and an MAE in Educational Administration currently a Doctoral Candidate in Educational Technology Leadership.

Interests

• Learning Management Systems

• Hybrid Learning Environments

• Instructor Training and Support

• Research and Implementation Methods

• Digital Accessibility & Universal Design

• Curriculum Development & Instructional Design
  Educational Technology Integration

• IT Accessibility & Compliance 

Education

New Jersey City University

Doctor of Education (Ed.D.) in Educational Technology Leadership (Expected 2025)
Currently in the dissertation phase, focusing on Universal Design for Learning and inclusive education through emerging technologies. Dissertation: Shifting to a Culture of Digital Accessibility in Higher Education: A Proactive Framework for Instructional Design.

Northern Michigan University
Master of Arts in Educational Administration (2016)
Coursework focused on governance, management, organizational structure, human behavior, instructional supervision, leadership, curriculum development, and educational technologies.

Northern Michigan University
Bachelor of Science in Business: Computer Information Systems (2009)
Coursework covered the application of computer theory to business applications, with a strong foundation in technical problem-solving and business systems analysis.

Work Experience

All In for Inclusive Education

2024 - Current (Contract - Instructional Content Developer and Digital Instructional Designer)

• Assisted in the creation of an asynchronous professional development program known as “Reading Acceleration Professional Integrated Development (RAPID)” as part of a contract with NJDOE

•  Assisting in the creation of digital content for a hybrid professional development program known as “All-In for Inclusive Education” for school districts across the United States to provide professional development training on inclusive practices such as UDL, differentiation and accommodations.

Rutgers University

2023 – Current (Part-time Lecturer)

• Developing and teaching a course in IT and Web accessibility through the Rutgers School of Communication and Information

• Leveraging inclusive and universal design aspects into the course’s hybrid delivery

Princeton University

2015 - Current (Technical Support Specialist/IT Manager)

• Consult university faculty, researchers, staff and students on the availability and use of campus information technology

• Resolve departmental and instructional needs using available IT resources and/or infrastructure

• Administer, provide support and monitor the University’s administrative, academic and operational systems

• Provide primary support for learning management systems such as Blackboard and Canvas

• Assist with classroom AV support

Northern Michigan University

2012 - 2015 (Executive Technician/HelpDesk Consultant)

2006 - 2009 (Student Assistant)

• Provide technical assistance to computer and network systems

• Answer questions, troubleshoot and resolve network access, network service, software, and hardware problems

• Support printing, software installation, word processing, electronic mail, and operating systems for clients in person or via telephone

• Provide primary support for learning management systems such as Blackboard and Moodle

• Supervision of entry level through second level assistants

Publications

Kontio, J. (2025) From Reactive to Proactive: Leveraging Learning Management Systems for a More Accessible Learning Experience. Proceedings of the 2025 ACM SIGUCCS Annual Conference. https://doi.org/10.1145/3675229.3712524

Kontio, J., & Radtke, P. (2019). An A11y-ance: Approaches for Transferring Expertise to Build Accessibility Liaisons in the Campus Community. Proceedings of the 2019 ACM SIGUCCS Annual Conference, 82–85. https://doi.org/10.1145/3347709.3347797

Speaking Engagements

Kontio, J. (2025). Title TBD. ICON Day 2025, University of Iowa

Kontio, J. (2025). Designing Inclusive Hybrid STEM Learning: AI-Powered Tools for Accessibility. 2025 Capital PKAL Regional Network Meeting. New Jersey City University.

Kontio, J. (2025). From Reactive to Proactive: Leveraging Learning Management Systems for a More Accessible Learning Experience. ACM SIGUCCS 2025 Annual Conference.

Kontio, J. (2025b). The Role of Community in Service Dog Training: A Community of Practice Approach. ACM SIGUCCS 2025 Annual Conference.

Kontio, J. (2025). Empowering Your Classroom with Accessible Digital Content. 2025 NJCU Educational Technology Leadership Spring Webinar Series.

Kontio, J. (2025). Empowering Your Classroom with Accessible Digital Content. 2025 NJCU Educational Technology Leadership Spring Webinar Series.

Kontio, J. (2024). AI in Education: Echoes of Past Innovations and the Path Forward. 2024 NJCU Educational Technology Leadership Spring Webinar Series.

Fricke, R., Hopkins, B., Hardy, N., & Kontio, J. (2023). Out in Tech: An Open Discussion About Inclusive Workspaces. 2023 ACM SIGUCCS Annual Conference.

Kontio, J., & Radtke, R. (2019). An A11Y-ance: Approaches for Transferring Expertise to Build Accessibility Liaisons in the Campus Community. ACM SIGUCCS 2019 Annual Conference.

Certificates

Apple Certified Support Professional 11

2021

Certified Professional in Accessibility Core Concepts (CPACC)

2018

Volunteer Experience

The Seeing Eye Inc.

2017 – Current (Puppy Development)

• Assist staff at The Seeing Eye breeding station in Chester, NJ with the adult dogs as well as newly born puppies on exercising and socializing.

• Provide puppy sitting for members of the Middlesex County Puppy Raising club as well as raising puppies of my own provided by The Seeing Eye working on basic obedience, office and house manners, and outings to expose them to the outside world.

Technical Proficiencies 

• Learning Management Systems & Instructional Platforms: Blackboard, Canvas, Moodle, Google for Education

• Content Creation & Educational Technology: Adobe Creative Cloud (Photoshop, Illustrator, Acrobat, Premiere, etc.), Panopto, Captivate, LinkedIn Learning

• IT & Software: Microsoft Office 365, Apple & Microsoft Windows, Android, Dropbox

• Web & Development: HTML, PHP, MySQL, Drupal, WordPress

• Procurement & Administration: Software & Hardware Procurement, Listserv